Dental Office Manager

Dental Office Manager

Are you a motivated and experienced Dental Office Manager ready to lead a thriving dental practice to new heights? We’re looking for a dynamic individual who thrives in a fast-paced environment and is passionate about providing exceptional patient experiences, driving office growth, and managing a high-performing team.

About Us:
We are a private practice group with 5 locations in the DFW Metroplex and pride ourselves on delivering top-notch dental care and creating a welcoming environment for our patients. We believe that a well-managed office is the foundation for exceptional patient experiences. Most of our offices have over 2,000+ five-star Google reviews and we are seeking a Dental Office Manager who shares our vision of excellence and is eager to contribute to the growth and success of our practice.

Key Responsibilities:

• Patient Experience: Ensure every patient receives outstanding customer service from check-in to check-out. Promote a patient-first culture, resolve any patient concerns, and continuously enhance the overall patient experience.
• Office Growth: Drive practice growth through effective scheduling, retention strategies, and collaboration with marketing efforts. Actively participate in achieving practice goals for new patient acquisition and revenue targets.
• Team Management: Lead, motivate, and manage a diverse team of dental professionals, including front office staff, hygienists, and dental assistants. Conduct regular team meetings, provide coaching, and foster a positive work environment.
• Scheduling & Operations: Oversee the daily operations of the office, including patient scheduling, staff scheduling, and ensuring optimal productivity. Ensure that the office runs efficiently and smoothly at all times.
• Financial Oversight: Monitor office performance metrics, manage budgets, and oversee billing and collections to ensure financial health and growth. Analyze KPIs and identify opportunities for improvement.
• Compliance: Ensure the office adheres to all local, state, and federal regulations, including OSHA and HIPAA compliance. Maintain accurate records and documentation.
• Marketing Support: Collaborate with the marketing team to implement promotions, referral programs, and community outreach initiatives.
• Inventory Management: Maintain an organized inventory of office and clinical supplies, placing orders as necessary to ensure uninterrupted operations.
• Policy Development: Establish and enforce office policies, procedures, and best practices to maintain consistency and high-quality service delivery.

Qualifications:

• Proven experience as a Dental Office Manager or similar leadership role in a dental or healthcare setting.
• Strong leadership and team management skills with the ability to motivate and inspire employees.
• Exceptional customer service skills and a passion for creating a positive patient experience.
• Proficiency in dental office software (e.g., Open Dental) and Microsoft Office Suite.
• Strong financial acumen and experience managing budgets, analyzing metrics, and achieving revenue goals.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Knowledge of HIPAA, OSHA, and other dental compliance regulations.

Why Join Us?

• Competitive salary and benefits package plus performance bonuses
• Opportunity to lead a thriving practice and make a significant impact on its growth and success.
• A supportive and collaborative team environment.
• Career growth opportunities within a respected and established practice.

If you’re a results-driven professional who excels at office management, loves working with people, and is ready to lead a growing practice, we’d love to hear from you!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Management: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Dallas, TX 75230 (Required)

Work Location: In person